Shipping Policy

At Kaaram OK Please, we make everything in small batches and pack every order with care. Once your order leaves our kitchen, our delivery partners take over.

Shipping Charges

• Flat shipping fee: ₹100 per order
• Shipping charges are added at checkout.
• We currently ship across India.

Processing & Dispatch

Orders are generally packed and dispatched within 2–4 business days of being placed.

During launches, exhibitions, sales, festive periods or unusually high order volumes, dispatch may take slightly longer. If there is a significant delay, we will get in touch with you.

Delivery Timeline

Once dispatched, orders typically reach you within 3–7 business days, depending on your location and courier availability.

Remote locations and certain pin codes may take longer.

Please note that delivery timelines are estimates and may be affected by courier delays, weather, public holidays or other circumstances outside our control.

Tracking Your Order

Once your order has been dispatched, you will receive the available tracking information through the contact details provided at checkout.

If you haven't received your tracking information or your order appears to be delayed, email us at contactus@kaaramokplease.com with your order number and we'll help you track it down.

Incorrect Address / Failed Delivery

Please make sure your delivery address and phone number are correct when placing your order.

If an order is returned to us because of an incorrect or incomplete address, an unreachable recipient, or repeated failed delivery attempts, additional shipping charges may apply if the order needs to be re-shipped.

Damaged or Incorrect Orders

We pack our products carefully, but occasionally things happen in transit.

If your order arrives damaged, leaking, broken or with the wrong product, please contact us within 48 hours of delivery at contactus@kaaramokplease.com

Please include:

• Your order number
• A photograph of the package as received
• Photographs of the damaged product
• A brief description of the issue

We'll review the issue and arrange an appropriate replacement or resolution.

If there is a problem with your order, however, please contact us — we'll do our best to sort it out.